Privacy Policy / Intro
Last updated: September 2026
VENTO Adventure respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website or book an activity through VENTO Adventure.
Information We Collect
When you make a booking, contact us, or use our website, we may collect information such as your name, email address, phone number, booking details, selected activity, travel date, and other information necessary to process your booking.
If you make a bank transfer, we may also collect the payment slip or payment confirmation information that you provide to us.
How We Use Your Information
We use your information to process and confirm bookings, verify payments, communicate important tour information, provide customer support, coordinate your booking with the relevant local operator, and improve our services.
We may contact you by email, phone, or WhatsApp regarding your booking or inquiry.
Sharing Your Information
We may share necessary booking information with trusted local tour operators and service providers when required to arrange and provide your selected activity.
We do not sell your personal information to third parties.
Payments
Payment information is used only for processing and verifying your booking. For bank transfers, payment slips may be reviewed by our team to confirm payment.
Cookies and Website Data
Our website may use cookies and similar technologies to support essential website functions, improve user experience, and understand how visitors use our website. You may control cookies through your browser settings.
Data Security & Retention
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Personal information is retained only for as long as reasonably necessary for booking, customer service, legal, and administrative purposes.
Your Rights
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and operational requirements.
Third-Party Services
Our website may contain links to third-party services or platforms. Their handling of personal information is governed by their own privacy policies, and VENTO Adventure is not responsible for the privacy practices of third-party websites.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: booking@ventoadventure.com
WhatsApp: +66 98 995 8891
Website: ventoadventure.com
